Support Channels

  • Video Tutorials
  • Video Lessons

  • Learn straight away easy methods to manage a document or import a database from our array of how to video tutorials.

  • F.A.Q.
  • A F.A.Q. Section

  • We offer an easy–to–use Frequently Answered Questions section where you can discover solutions to the most regularly asked questions.

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  • Ticketing System
  • A Ticketing System

  • We are on shift round the clock to respond to your tech queries. Expect a solution within no more than 60 mins after you have sent the ticket.

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Forms of Assistance

  • Shared Hosting Support
  • Web Hosting Support

  • If you need support organizing your Linux web hosting account, or need more resources for your sites, simply let us know and we’ll give you the proper resolution.

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  • VPS Hosting Support
  • VPS Help & Support

  • Need some guidance working with the SolusVM administration interface? Your VPS is misbehaving? Just let us know, our team will be able to assist.

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  • Dedicated Hosting Support
  • Dedicated Hosting Support

  • We’ll be at your service 24 hours to help you with any given server administration procedure or to help you improve the present configuration of your dedicated hosting server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are extremely user-friendly and simple to use. However, if, at any moment, you need assistance, you'll be able to trust in our 24/7 technical support service.
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