A Sixty–Minute Response Guarantee
We offer a sixty–minute response warranty for any trouble ticket or email that you submit to our help desk support staff. We will rapidly reply to all the general questions and forward right away the matter to our sysadmins if any further assistance is needed. If you order our Administration Services package, we’ll carry out any of the included tasks at a time that has been discussed with you upfront.
A Premium–Quality Customer Support Service
We’ll be online for you 24x7 to respond to any questions that you may have connected to our Web Control Panel or any of the applications that we have pre–installed on your behalf on the dedicated web hosting server. If you also need assistance tackling server management procedures, you can order our Administration Services package, which includes backup hard disk drive space, weekly OS updates, server monitoring and restarting procedures, as well as problem troubleshooting and installation procedures
A User–Friendly Help Section
Our Web Control Panel was preinstalled for every Linux dedicated hosting server. Among its functions is a rather convenient integrated knowledge base that will guide you step by step on everything that you can do. Most educational articles also video versions that demonstrate all the actions that you can carry out in a highly illustrative manner. You will find all the instructional articles and the video tutorials in the upper right corner of each Web Control Panel section.