Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • You will find nearly all the answers to your questions in the intuitive Help Center integrated into WebMediaHosting’s Web Control Panel. It includes a rich database with regularly asked questions and exhaustive help articles prepared by our proficient technical support staff.

  • Top quality support service

  • How–To Videos

  • If you’d rather watch how an action is performed or how an issue is remedied, rather than just reading about it, then take a look at our collection of how–to video tutorials. They address various topics and will help you swiftly find your way around our Web Control Panel.

  • Intuitive help center

  • A One–Hour Support Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 help desk service with a 60–minute support ticket response guarantee. Our team of well–trained techs will be available to you to reply to all the questions that you might have. During non–busy hours, an answer will be offered in even less than 20 minutes.