Assistance Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Resolution Warranty

  • Our crew of service technicians will do their best to answer to your help enquiries in about 1 hour. If, however, the problem you have stumbled upon requires assistance from the Administrators’ =Team,= we are going to forward the ticket to the person on shift and will post a comment to inform you.

  • Top quality support service

  • Qualified Tech Assist Service

  • We’ll be working for you 24x7 to provide advices and tech support as well as to help you with any trouble that you may come across while controlling your virtual server. We can easily aid you with all installed in advance software packages, such as your OS, server administration panel (based on the VPS type) and the Web Control Panel created 100% by our company.

  • Intuitive help center

  • A Descriptive Help Section

  • In the Web Control Panel that comes 100% free along with your virtual server, you’ll find an educational Help zone, incorporating everything you should have knowledge of when managing your internet sites and software packages. We have integrated a range of how to articles and video courses that present the primary site administration tasks in an easy to read form.