Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Supplying excellent quality support on time is our top priority, so we support each Linux web hosting plan with a 1–hour ticket answer warranty. When you share a ticket or post an e–mail, our client support team will try their best to provide the most satisfactory resolution for your issue and to provide you with help and advice in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • You can easily write to us 24x7x365 with any concern you have got in connection with our products and services. We have got techs on duty all the time to provide you with help at any time when necessary. You’re able to use the ticket system or post a message whenever you want, alternatively you can pick up the telephone or make use of the live chat through working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you want assistance while operating within the Control Panel, you’ll be able to always click the Help key and find your question in the set of articles that will show up. We have also turned a lot of the content articles into videos. The list of movies will come up if you click on the Videos press button located on the top right.