Phone Support in Web Hosting
All our web hosting plans offer phone support fourteen hrs a day even on public holidays, therefore if you don't have an account yet, you are able to call us and learn more about our services or if we'll meet the system requirements for your web sites. For your convenience, we have local phone lines in the United States of America, Great Britain and Australia, so you can call the telephone number that is nearer to you. If you are an existing customer, we will help you in a timely manner with any general and billing issues and with multiple technical issues so as to save you time and efforts - we acknowledge the fact that often it's more convenient to talk to a live person and get things done promptly. Certainly, some issues cannot be taken care of on the telephone, so if this is the case you will have to use our ticketing system.
Phone Support in Semi-dedicated Hosting
We provide live phone support 14 hours per day as part of the support services for each semi-dedicated server plan that we supply. Due to the fact that some issues are more complex and time-consuming, you will have to open a support ticket if you come across such a problem, still for all your general, billing or small-scale tech issues you can always call us and we will assist you immediately in order to save you the time you will need to spend on creating a support ticket. Even if you do not have an account yet, you can find out if you can host your internet sites on our top-notch cloud platform or you will be able to receive any other general info on our semi-dedicated services. We have local phone numbers in the United States of America, Great Britain and Australia along with a worldwide number, so you can call the one that is nearer to your location.