In case you've ever had a web hosting account in the past or you've dealt with any other kind of online service, you're probably well aware from your personal experience that for certain things it's better to consult with a live person on the telephone than to exchange support tickets or emails. If you want to find out more about a specific service before you decide to order it or in case something small-scale needs to be made, for instance, it'll be far easier and a lot faster to get it done live. If you can get hold of representatives by phone, it's very likely that you are working with an actual hosting provider, not a reseller. The level of support that you'll get on the telephone differs between different companies - from general issues to experienced technical support. Usually most providers offer pre-sales assistance and first level telephone support, while more complex technical issues are handled via email and tickets.

Phone Support in Web Hosting

All our web hosting plans offer phone support fourteen hrs a day even on public holidays, therefore if you don't have an account yet, you are able to call us and learn more about our services or if we'll meet the system requirements for your web sites. For your convenience, we have local phone lines in the United States of America, Great Britain and Australia, so you can call the telephone number that is nearer to you. If you are an existing customer, we will help you in a timely manner with any general and billing issues and with multiple technical issues so as to save you time and efforts - we acknowledge the fact that often it's more convenient to talk to a live person and get things done promptly. Certainly, some issues cannot be taken care of on the telephone, so if this is the case you will have to use our ticketing system.

Phone Support in Semi-dedicated Hosting

We provide live phone support 14 hours per day as part of the support services for each semi-dedicated server plan that we supply. Due to the fact that some issues are more complex and time-consuming, you will have to open a support ticket if you come across such a problem, still for all your general, billing or small-scale tech issues you can always call us and we will assist you immediately in order to save you the time you will need to spend on creating a support ticket. Even if you do not have an account yet, you can find out if you can host your internet sites on our top-notch cloud platform or you will be able to receive any other general info on our semi-dedicated services. We have local phone numbers in the United States of America, Great Britain and Australia along with a worldwide number, so you can call the one that is nearer to your location.