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Customer Support


Context Help

If you lose your way inside our Control Panel, the very first step you should take is to click the Help button, which is present on each and every page. A pop-up menu will open. It contains elaborate information about all the operations that you can carry out on the given page. Each pop-up window appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive selection of educational video clips demonstrating how to work with our Control Panel. They're shot for those of you who want to see how things are being done rather than just reading articles. In this way, everyone can swiftly find their way around our Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't find the solution you are looking for, have a glance at our comprehensive Frequently Asked Questions database, which includes questions asked by real clients and offers practical solutions. We periodically "revamp" our Frequently Asked Questions section with new questions & answers so as to cover all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the FAQ section either, we have a great team of customer support engineers available 24-7 and ready to help you with any question. Each support ticket you send will be responded to in less than sixty minutes (the average response time being only 20 minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 141779

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

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